By Anthony Nwosu
Today’s buildings are becoming more sophisticated and Internet of Things (IoT) enabled to make them ‘smart’. As buildings and facilities get smarter, challenges such as access control, security breaches and maintaining critical communication infrastructure are increasingly becoming a nightmare to property managers and organizations.
Property owners and organizations globally have started thinking ‘smart’ and Nigeria is not exempted. NETCOM Africa, a Lagos based ICT firm with focus in managed services and communication infrastructure, is bringing respite to facility managers and organizations with “e-Space” – NETCOM’s ‘Smart Building” as a service. NETCOM Africa’s ‘e-Space’ service is designed to provide and manage the security and safety needs of organizations in Nigeria including their structured cabling, CCTV, lighting, Wi-Fi, and access control.
The NETCOM Africa’s ‘e-Space’ solutions allow residents or property managers literarily go to sleep with their two eyes closed confident that their IoT enabled buildings or facilities are well secured. The ‘Smart Building solutions’ by NETCOM Africa is fostered round global best practices and allow users optimize best of money for service.
NETCOM’s structured cabling solution for facilities is designed as a complete system of cabling which would provide total telecommunication infrastructure incorporating internet, data, and telephone access services. NETCOM Africa’s structured cabling installations as a standard include the entrance facilities; vertical and horizontal backbone pathways; telecommunications closets; cross-connect facilities; multi-user telecommunications outlet assemblies (MUTOA); transition points; and a host of other services making the facility truly smart with 24/7 support service.
Support is one area NETCOM Africa has demonstrated adeptness. In the words of CEO of NETCOM Africa, Sean Hsu: “We do proactive monitoring and also deploy SMS alerts; we try to engage proactively with customers in real time. We notify our customers of information that they might not be aware of and this has made us to be transparent and customers are pleased. So we don’t take customer feedback lightly. For our Managed IT Solutions, every single product we provide, we have a NETCOM flavor in it. We listen to our customers who have asked us for the past eight years to help them internally, which is why we evolved our business model from just an ISP to Managed IT Solutions.”
Known to offer transformational ICT services, NETCOM Africa’s Closed Circuit Television (CCTV) not only help residents know who and when the security was breached, the company took it further by helping residents to answer critical questions like What, When, Where and sometimes Why. With remote security monitoring, residents can monitor their facilities in any part of the world.
Smart building is mostly powered by robust infrastructure and top notch human capacity, having this in mind, NETCOM Africa deploys ‘Infrastructure as a Service (IaaS)’ to surpass client’s expectations.
This particular service is of numerous benefits to customers. IaaS creates a cost-effective and easily scalable IT solutions where the intricacies and overheads of managing the underlying hardware are outsourced to a reputable cloud provider – in this case, the NETCOM managed cloud services.