MTN Nigeria has added Remita electronic payment platform to manage all its post-paid invoicing, payment as well as service-and-expense reconciliation needs. Remita, a solution
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FirstBank adds new corporate website, reiterates commitment to service delivery excellence
FirstBank, Nigeria and indeed West Africa’s premier financial inclusion services provider has announced the launch of its newly designed website at https://www.firstbanknigeria.com/. The new website
USSD: Banks plugs back MTN after government’s intervention
Customers of MTN can now use the Unstructured Supplementary Service Data (USSD) and other banking channels including mobile apps 48 hours after the telco
With 29m additional customers, strong 2020 results, MTN announces Ambition 2025 roadmap
The MTN Group, in its latest balance sheet, has grown its telecom subscribers base with additional 29 million customers to consolidate its African market
Communications service providers must transform themselves to meet customers’ ever-changing needs
By Pikie Monaheng, CEO, Amdocs, South Africa. It’s no secret that CSPs need to transform their businesses to compete in the continent’s highly competitive
Ethics and integrity are the core foundation of our business
By Nora Wahby, Vice President and Head of Ericsson West Africa and Morocco Be it working on the latest tech, designing solutions for our
COVID-19: FirstBank launches touchless ATM, spearheads innovative e-banking in Nigeria
Now you can do your transactions at an ATM without touching the machine. In the light of COVID-19, FirstBank has launched the FastTrack ATM,
Genesys unveils industry’s first true multicloud architecture for contact centres
Genesys, a global leader in cloud customer experience (https://bit.ly/345BLJk) and contact centre solutions (https://bit.ly/2Q0fS6g), has announced the industry’s first native multicloud architecture. With new levels of flexibility, agility
NCC revises determination on USSD pricing – telcos cannot charge bank customers
The Nigerian Communications Commission (NCC) has revised its Determination on Unstructured Supplementary Service Data (USSD) pricing. The regulator ruled that “Mobile Network Operators (MNOs)
Nigerian banks to limit or stop debit card spending abroad as FOREX squeeze continues
Beginning from today, Nigerian banks will completely stop or reduce the amount customers can spend abroad using debit cards in order to limit foreign