Truecaller has announced a milestone of 500 customers for its Truecaller for Business offerings. This success has been achieved within a few months of
Tag: customers
LG unveils interactive online showroom: LG HVAC Virtual Experience
LG Electronics (LG) is launching the LG HVAC Virtual Experience, a new, interactive online showroom that gives visitors the opportunity to browse and learn
One in 10 cybersecurity incidents in organisations rated as severe – Kaspersky
According to anonymised metadata voluntarily provided by Kaspersky MDR customers, one-in-10 (9%) prevented cybersecurity incidents could cause major disruption or unauthorised access to the
How customers’ increased trust in FirstBank’s *894# USSD banking can boost financial inclusion drive
The path to financial inclusion holds different marketplace barriers and opportunities in different countries, but the push continues because of proof that an increase
Digital transformation should be about the customer, not the technology
Digital transformation alongside automation enablers like artificial intelligence (AI) and Robotic Process Automation (RPA), coupled with the responsible utilisation of data assets will be
MTN Nigeria adds Remita for all post-paid transactions
MTN Nigeria has added Remita electronic payment platform to manage all its post-paid invoicing, payment as well as service-and-expense reconciliation needs. Remita, a solution
FirstBank adds new corporate website, reiterates commitment to service delivery excellence
FirstBank, Nigeria and indeed West Africa’s premier financial inclusion services provider has announced the launch of its newly designed website at https://www.firstbanknigeria.com/. The new website
USSD: Banks plugs back MTN after government’s intervention
Customers of MTN can now use the Unstructured Supplementary Service Data (USSD) and other banking channels including mobile apps 48 hours after the telco
With 29m additional customers, strong 2020 results, MTN announces Ambition 2025 roadmap
The MTN Group, in its latest balance sheet, has grown its telecom subscribers base with additional 29 million customers to consolidate its African market
Communications service providers must transform themselves to meet customers’ ever-changing needs
By Pikie Monaheng, CEO, Amdocs, South Africa. It’s no secret that CSPs need to transform their businesses to compete in the continent’s highly competitive